Are you a strategic thinker with a passion for optimization in a changing work environment? Join our team and make a real impact on our organisation's success.
Westhaven is seeking Service Scheduling Officer to join our growing team to manage compliant service delivery rostering practises.
Benefits That Matter
* Competitive Salary: Level 5 (Social, Community, Home Care and Disability Services Industry Award 2010) + superannuation (11.5%)
* Hybrid Work Environment | Location: Dubbo or Orange
* Tax-free salary packaging up to $15,900 per year (pro-rata)
* Enjoy a tax-free meal & entertainment card up to $2,650 per year (pro-rata)
* Fitness Fanatic? We've Got You Covered: Fitness Passport to Energise Your Lifestyle
* Be part of a culture that values diverse backgrounds and experiences
* Dubbo Motor Group exclusive employee discounts for permanent staff members.
About You
As a Service Scheduling Officer you'll play a vital role in ensuring our operations run smoothly. Your expertise in modern award interpretation, resource allocation, roster management and workforce planning will be instrumental in delivering exceptional service while maintaining financial sustainability.
Key Responsibilities
* Managing base roster designs and roster's of care to meet participants needs
* Manage and lead a service portfolio in alignment with internal stakeholders, reporting on key performance indicators
* Review and comply with award policies and Westhaven rostering principles
* Actively manage, track and document changes in base roster patterns
* Align with internal stakeholders for vacancy fulfilment, resourcing and conversion
* Provide support to the rostering team for daily rostering functions
You Will Have
* Previous experience in a rostering disability support role or related field
* Proven understanding of the SCHADS award and NDIS funding
* Experience utilising rostering systems and practises
* Proven ability to analyse and report on data
* Professional relationship building skills with internal and external stakeholders
About Us
Westhaven is, and will continue to be, the provider of choice for disability support services and accommodation across regional NSW. Westhaven provides client-centric, high quality programs and activities that provide whole of life support for people with disability, including offering houses that are homes, enabling choice and control and supporting clients to live life the way they choose.
Requirements Of The Role
* Current NSW Driver's licence
* Obtain and maintain a paid Working with Children Check (WWCC)
* Obtain and maintain a National Disability Insurance Scheme Workers Check (NDISWC)
* Willingness to undertake a pre-employment police check
About Applying
Please submit your CV and a maximum one (1) page cover letter addressing your abilities to undertake the key responsibilities of this role.
We encourage diversity and inclusion
Westhaven is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.
For more information or confidential enquiries please email Lauren Goodstat, Service Scheduling Manager at: lauren.goodstat@westhaven.org.au
Applications close: The selection process will commence upon the receipt of applications & will close at 9am Friday 27th June 2025 or prior, if a suitable candidate is found.
Link To Position Description
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