Overview
Repairhub is Australia's leading network of national automotive repair centres. We are an award-winning employer, with 23 sites around Australia in Sydney, Melbourne, Brisbane and Canberra. We're pleased to host a fantastic workforce of 600 team members who thrive to deliver quality vehicle repairs for thousands of happy customers around Australia each year.
About the Role
We have an exciting opportunity for a Customer Relationship Officer to join our team at
Prestons, Sydney
. This is a full-time,
12-month maternity leave
position in a modern office environment working Monday to Friday.
Your responsibilities will include:
Welcoming and assisting customers, ensuring a positive experience
Handling telephone and email inquiries
Data entry and updating booking calendars
Arranging taxi bookings
Performing other customer-related or administrative tasks as required by the site
About You
The ideal candidate is an enthusiastic team player, with great customer skills. You'll be attentive, professional and provide our customers with a positive repair experience. You will have good administrative and computer skills, enjoy working with people, and have the ability to problem-solve and work efficiently. Experience in a similar role within the automotive industry is not essential but highly regarded. We'll provide you with a uniform, technology, and lunch every Wednesday!
Working at Repairhub
Our teams love working at Repairhub, and we think you will too! In return for your commitment, you will receive an attractive salary package, excellent career prospects, and a supportive team environment. Additionally, we offer:
Stability
: We are committed to long-term growth, offering our employees stability and job security.
Work-life balance
: We only work Monday to Friday, with no weekend work ever!
Paid Parental Leave
: We offer 14 weeks of primary and 3 weeks of secondary parental leave to support new parents.
Progression
: As a growing business, we provide ongoing opportunities for training and career development.
Events and Appreciation
: We show our appreciation with social events, weekly team lunches, monthly BBQs, annual awards, and other perks.
Insurance Discounts
: Enjoy exclusive access to lucrative insurance discounts with NRMA and RACV, including member discounts on other products and services such as car insurance, movie tickets, theme parks, retail, accommodation, and more.
Wellbeing
: We offer an additional day of annual leave for wellness. Our Employee Assistance Program provides free, confidential skilled counseling (plus financial, legal, and nutritional coaching) for our team and their immediate families.
How to Apply
To apply: please select APPLY NOW to submit your application via SEEK. If you have been shortlisted, you will be contacted promptly via phone to discuss your application.
If you have further questions, please email
Application Details
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 Customer Relationship Officer - Prestons
🏢 Repair Hub
📍 Sydney