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Digital change and engagement manager

Melbourne
Ashurst LLP
Posted: 4 February
Offer description

About Ashurst Advance:

Ashurst Advance is a global leader in the delivery of innovative and digitally enabled legal services. Leveraging our deep experience across delivery, managed services, digital, legal operations and flexible resourcing, we work seamlessly with our legal advisory and risk consulting teams to provide fully integrated solutions to address our client's most complex legal challenges.

What we can offer you:

Ashurst Advance Digital (AAD) is the firm's technology and experience powerhouse. We work with our New Law business to develop differentiated services for our clients, whilst embedding digital as a competency for the whole firm through developing and enabling future-fit tools, capabilities and mindsets.

By joining us you will be at the forefront of change in the legal industry and part of a team devoted to innovation, global collaboration, diversity, and growth. We also offer award winning Learning & Organisational Development and Inclusion, Diversity & Belonging programs and a range of benefits including, subsidised gym membership, discounted health insurance, complimentary health and wellbeing support programs, study support, annual bonuses (in accordance with our bonus scheme), flexible working, and 26 weeks parental leave, to name a few.

About the role:

Digital Experience is the community within AAD responsible for providing digital experience expertise and methodologies on digital strategic initiatives, legal service transformation capability to support practice and function digital innovation and digital change management and engagement to support the adoption and embedding of digital change initiatives. We are a supportive and tight knit team that is unafraid to push boundaries and deliver change.

After establishing the team in the UK, we are now building a Digital Change capability in APAC to continue our growth and are recruiting for a Digital Change and Engagement Manager in Sydney, Melbourne, or Brisbane.

You will be responsible for delivering of meaningful change for our people from assessing the change impact, guiding users through the journey, and equipping teams for long term success to ensure sustained adoption and lasting value for our people and the firm.

We believe the role offers the right candidate a chance to join a team at an exciting stage of expansion, to see initiatives through from idea to implementation and to shape and drive transformation in a firm committed to outpacing change.

For greater detail on the role and responsibilities please review the job description attached to the role on our careers site

About you:

* You bring the right experience and qualifications. You have a degree in communications, law, business, or a related field, plus 3-5 years' experience in a change management role (whether in-house, agency, or consultancy). Industry qualifications in project, programme, or change management are a bonus.
* You've driven real change. You have hands-on experience leading change initiatives within organisations and working alongside R&D and product teams.
* You're a strong communicator. You have excellent communication, facilitation, collaboration, and stakeholder management skills. You can translate complex information into something clear and simple.
* You're comfortable with a range of tools. You're ideally fluent in agile, lean, and design tools like Miro, as well as traditional business tools like PowerPoint and Excel.
* You're happy to get stuck in. You're passionate about getting your hands dirty and training up others in your discipline.
* You've ideally worked in professional services. Experience in a professional services environment is desirable, as is knowledge of how the legal industry is evolving and transforming.
* You're curious and forward-thinking. You're excited about innovation, digital transformation, generative AI (including its risks and opportunities), and continual learning.

We value diverse perspectives at Ashurst, so even if you don't feel you meet all of the requirements, we still encourage you to apply.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact: for a confidential conversation.

If you are interested in this opportunity, please apply directly to Ashurst. We prefer to talk with you personally and are not accepting applications from recruitment agencies.


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