Job Description:
* We are seeking a skilled Senior Infrastructure Engineer to join our team. As a key member of our IT operations, you will be responsible for the design, implementation, and maintenance of our infrastructure systems.
Responsibilities:
* Act as an escalation point for complex cases raised through the Service Desk and Applications teams.
* Efficiently troubleshoot and resolve hardware and software issues to minimize downtime.
* Assist with projects, including our upcoming Windows 10 to Windows 11 transition.
* Diagnose and resolve hardware, software, networking, and system issues as they arise.
* Maintain comprehensive documentation of systems, processes, and procedures.
* Identify and implement process improvements to enhance efficiency and effectiveness.
* Design and implement IT solutions that meet business requirements.
* Ensure adequate data protection measures are in place and tested on a regular basis.
* Monitor and maintain the security of IT infrastructure within the business.
* Monitor and manage software deployments including monthly patching.
* Act as an Infrastructure resource for business and IT projects.
Requirements:
* Significant demonstrated experience in infrastructure, within a medium to large organization.
* Proficiency in Azure services including App Gateway, WAF, Azure File Sync and Load balancers.
* Extensive experience with Windows Server administration, Group Policy, DNS, DHCP, File and Print Services and DFS.
* Expertise in On-prem DCs and Entra ID, Enterprise Applications/SSO, Application Registrations, Storage accounts, Cost management, and Security models.
* Skilled in Microsoft 365 Administration, including managing SharePoint, Teams, OneDrive, and Exchange.
* Experience with Windows desktop SOE deployment and management using SCCM and Intune.
* Proficiency in backup and recovery solutions.
* Familiarity with Cloudflare, Mimecast, and Umbrella services.
* Experience in administering Microsoft SQL databases.
* Expertise in virtualization technologies such as VMWare, HyperV, and Hyperflex.
* Excellent problem-solving skills, strong communication abilities, and a proactive approach to IT management.
* A strong focus on security best practices and principles.
* Tertiary qualifications, or industry certifications such as Microsoft Certified Professional, Microsoft Azure certification, or other vendor certifications, are highly desirable.
Benefits:
* We offer a collaborative and supportive work environment.
* A competitive salary and benefits package.
* The opportunity to work on challenging projects and develop your skills.
* A recognition and rewards program to acknowledge employee achievements.
* A flexible work arrangement to balance work and personal life.