Medical Receptionist – Obstetrics & Gynaecology
Part-time | 2–2.5 days per week
We are a small, well-established private Obstetrics & Gynaecology practice seeking an experienced and compassionate Medical Receptionist to join our friendly team.
This is a patient-facing role ideal for someone who enjoys providing high-quality care and support in a professional environment.
About the role
You will be the first point of contact for our patients and play a key role in ensuring the smooth day-to-day running of the practice.
Key responsibilities include:
* Welcoming patients and managing front-desk reception
* Answering phones and handling appointment bookings
* Managing patient enquiries with discretion and empathy
* Billing, invoicing, and Medicare/private health processing
* Maintaining accurate patient records
* Liaising with doctors, midwives, hospitals, and allied health providers
* General administrative and clerical duties
About you
* Previous experience as a medical receptionist
* Excellent communication and interpersonal skills
* Warm, professional, and empathetic manner
* Strong organisational skills and attention to detail
* Ability to work independently and as part of a small team
* Confidence using practice management software
* Understanding of patient confidentiality and privacy
What we offer
* Part-time hours: 2–2.5 days per week.
* Significant Monthly Bonus payments in addition to base hrly rate
* Supportive, close-knit team environment
* Pleasant, well-run private practice
* Stable, long-term opportunity for the right candidate
What we're looking for
* Previous experience as a medical receptionist or in a customer service/administrative role
* Minimum 2 years of medical reception experience preferred
* Strong communication and interpersonal skills, with the ability to interact with a diverse range of patients
* Excellent attention to detail and the ability to multitask in a fast-paced environment
* Proficient in using Genie medical practice management software
* A genuine passion for providing high-quality patient care