We are seeking an experienced Office Manager for a 12 month parental leave cover.
Hills Eye Centre is a private Ophthalmology practice. We pride ourselves on our guiding principles of Patient Care, Excellence, Integrity, Teamwork and Passion. The ideal candidate will be driven by quality and delivering the best outcomes for patients and the Practice, support and care for colleagues, adhere to the highest standards of professionalism and have a positive and passionate approach to their work. At the heart of all we do, our patients are our priority and you will be the first contact for our patients via the administration team. You will be supported by a General Manager and leadership team.
Responsibilities will include but not limited to:
* Leadership - Leading the administration team, including training, performance management, process improvement activities
* Rostering, sick leave calls, leave approvals
* Finance - Banking, patient billing, liaising with health funds and medicare, theatre billing, aged debtors
* Use of Zedmed patient management system
* Administration - assisting on the front desk, theatre bookings
* Modelling exceptional patient care
* Coordinating building maintenance
Essential Criteria:
* Excellent communication and interpersonal skills
* Positive and enthusiastic attitude
* Ability to work effectively both in a team and autonomously
* Police clearance
Applicants with the following will be highly regarded:
* Excellent knowledge of medicare rules, item number rules, health fund and medicare billing
* Minimum 4 years’ experience as a Medical Receptionist, in a specialist practice, with minimum of 2 years of this in leadership
* Proficient with electronic medical record and billing systems
* Proficiency in Microsoft Office and ability to troubleshoot common office level IT issues
* Certificate/Diploma (or higher) in Administration or Business
* Experience using Zedmed, Deputy or similar programs
* Applicants with previous experience in Ophthalmology or a strong interest in the field will be highly regarded, as will experience within a private medical practice
It is envisaged that the role will require approximately 3 days per week, however days and hours may be negotiated with the right candidate. The successful applicant must have the ability to be flexible to cover sick and annual leave.
Applicants should provide a detailed CV and a covering letter outlining your suitability or aptitude for the role – this should address the job criteria as well as our guiding principles. Unfortunately, we are only able to contact candidates shortlisted for an interview.