Overview
Ulti-Mech is growing in Newman, and we're looking for someone to support our front-of-house team as a Service Advisor. You'll be FIFO from Perth on a 3:1 roster, or residential in Newman.
What You'll Be Doing
* Liaising with customers, management, and technical staff.
* Convey all customer requirements and concerns to the workshop accurately.
* Managing the daily inflow of repair orders and invoicing.
* Possess the ability to on-sell work to customers and advise on future maintenance requirements.
* Ordering of parts and scheduling bookings for customers.
* Maintain the highest levels of customer satisfaction.
* Supervise the effective operation of the workshop and ensure that all staff are supported and able to meet KPIs and sales targets.
* Meeting set KPI's and targets.
* Maintaining a sound knowledge of brand products and services.
* Maintaining a clean working environment for staff and customers.
What You'll Need
* Previous experience in managing an automotive service centre or equivalent and a proven track record in sales within the automotive industry is an essential.
* Vibrant personality with a 'can do' attitude.
* Willingness to learn and grow.
* Extensive knowledge of the automotive industry.
* Excellent managerial skills.
* Outstanding customer service skills.
* C-Class drivers licence.
Why Work With Us
* Full-time role with steady hours and immediate start.
* Supportive team and strong systems.
* Clean, well-equipped workshop.
How to Apply
Email your resume to ******@ulti-mech.com.au and a short note telling us why this role caught your eye.
Subject line: "Service Advisor – Newman"
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