This is a 12-month maternity leave contract role, with the possibility of extension or early conclusion depending on the return of the incumbent.
Join Our Award-Winning Team at AWN Insurance!
AWN Insurance has been a trusted leader in the automotive warranty and insurance industry for over 30 years. Renowned for innovation and exceptional customer service, we're proud to have won the Product Review Award for eight consecutive years (2019–2026).
https://www.productreview.com.au/listings/awn-insurance-australian-warranty-network
We are seeking a Sales Support Administrator to join our friendly team at our modern offices in Tanah Merah – just minutes from the Logan Hyperdome and major retail hubs. This is a 12-month maternity leave contract role, with the possibility of extension or early conclusion depending on the return of the incumbent.
About the role: As a Sales Support Administrator, you will play a key role in supporting our Sales and Administration teams.
Your responsibilities will include:
* ASIC registrations and compliance documentation.
* Responding promptly and professionally to all communications via email, live chat, and phone.
* Liaising with both the internal Administration and Sales Teams.
* Contacting and processing new sales leads.
* Supporting and assisting Agents and Business Development Managers with requests and issues.
* Performing general administration duties (filing, scanning, photocopying, etc.).
* Preparing reports for management.
* Completing various other tasks as specified by management.
Who we're looking for: We are seeking a fast learner with excellent communication skills and intermediate Excel proficiency. Previous customer service or sales experience is beneficial but not essential.
The successful candidate should be able to demonstrate:
* A friendly and professional phone manner
* Excellent customer service skills
* High attention to detail and accuracy.
* A strong willingness to learn and adapt.
* Good time management skills and ability to work independently.
* Great communication skills, both written and verbal.
* Be a punctual and reliable member of staff
* Proficiency with Microsoft Office 365
Why Join AWN Insurance?
* Monday to Friday, 8:15am to 5:15pm with absolutely no weekend work
* Onsite parking for your convenience
* Employee benefits scheme offering free annual Roadside Assistance and discounts on insurance products.
* Be part of an international/domestic company with over 30 years of success, offering a secure future.
* Continuous professional growth with onsite training and coaching to enhance your skills.
If you're looking for a dynamic role in a supportive team environment, we'd love to hear from you! Please submit your resume and cover letter via Seek by clicking "Apply Now" and become part of our award-winning journey!