Reporting to the Hire Manager, you will coordinate the day-to-day running of a Hire desk and support customers across construction, industrial and Tier 1 project environments. You'll manage bookings, equipment movements, documentation and customer enquiries — ensuring fast, accurate and reliable service every time.
This role suits someone with a solid understanding of hire operations, strong customer service capability, and the ability to keep things organised in a fast-paced environment.
* Coordinate daily hire operations – managing bookings, delivery and collection scheduling, communicating with customers, and ensuring equipment is prepared and ready on time.
* Support asset utilisation – maintaining accurate availability records, assisting with stock checks, and helping ensure hire equipment is serviced, tagged and compliant.
* Prepare accurate hire documentation – raising delivery, collection and sub-hire notes, processing invoices, and entering data into Syrinx or similar rental software.
* Deliver strong customer outcomes – providing responsive support, building relationships with repeat customers and Tier 1 project contacts, and identifying opportunities to enhance service or improve hire efficiency.
* Work closely with internal teams – supporting the Hire, Sales and Service teams to prioritise workload, resolve issues quickly and maintain a high standard of customer experience.
What You'll Bring
* Previous experience working within the Hire industry
* Experience working with Compressed Air, Generators or other similar capital equipment is highly desired, but not essential
* Those with experience using Syrinx (Point of Rental) software – we would love to hear from you
* Excellent communication skills with a customer-first approach
* Strong organisational and problem-solving skills
* A proactive, hands-on attitude and willingness to jump in where needed
What's on offer
* A full-time role, Monday to Friday, offering long term stability and real career development
* An innovative business with a clear vision towards sustainability and growth
* Supportive, flexible working practices
* Passionate team culture with dynamic leaders and a diverse team
* Career development and advancement opportunities across Hire, Sales, Service & Management within Air Powered Services
Why Register With Superior People Recruitment
With over 20 years of recruitment experience in Australia, we understand employer expectations and help candidates position themselves for success.
* Melbourne-based recruitment specialists
* Confidential handling of resumes
* Access to hidden job opportunities
* Australia-wide placement support
* Ethical and professional recruitment practices
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