Join Plan Pilot & Help Make Dreams Take Flight
About Us
Plan Pilot is a South Australian-based NDIS provider committed to helping people with disability live more independently and achieve their personal goals. Known for its person-centred approach, Plan Pilot tailors support to each individual's needs, preferences, and circumstances. The organisation is values-driven, flexible, and focused on empowerment - not just service delivery.
What's it like to work at Plan Pilot?
* We have each other's back:
At Plan Pilot, we're more than just colleagues- we're a family. We Support each other through thick and thin, leading a helping hand whenever it's needed. Together, we face challenges head-on and help our participants soar to new heights.
* We laugh and cry together:
We're not just here to coordinator support - we're here to share in our participants' joys and sorrows. We walk in their shoes, understand their struggles, and journey alongside them with empathy and compassion.
* Positivity is critical to success:
When life gives us lemons, we make lemonade- with extra sugar At Plan Pilot, we embrace positivity in everything we do. We find solutions, celebrate victories- no matter how small- and spread gratitude like confetti.
* Don't give others what you don't want:
Respect is our guiding principle. We treat everyone- participants, colleagues and providers- with the same kindness and consideration that we'd want for ourselves.
About the Role
As a Support Coordinator, you'll work closely with NDIS participants, helping them understand and implement their NDIS plans.
This role is ideal for someone who is:
* Resilient
and able to navigate challenges with confidence
* Hungry to learn
and passionate about supporting others
* Smart
in their approach to problem-solving
* Humble
and collaborative, fitting well into a supportive team culture
Key Responsibilities
* Help participants understand and implement their NDIS plans
* Coordinate a mix of funded, mainstream, and informal supports
* Build participant capacity to manage their own supports
* Connect participants with appropriate services and community resources
* Monitor progress and adjust supports as needed
* Maintain accurate documentation and progress notes
Required Skills & Experience
* Background in social work, child protection, corrections, or similar human services
* Strong communication and interpersonal skills
* Ability to manage a caseload and work independently
* Current South Australian Driver's Licence and access to a reliable vehicle
* NDIS Worker Screening Check (or willingness to obtain)
* Working with Children Check
* First Aid Certificate (ideal but not required)
Note: Registration with the Australian Association of Social Workers (AASW) is not required to apply, but may be needed if successful.
Desirable Skills & Experience
* Experience supporting people with psychosocial disability or mental health conditions
* Familiarity with trauma-informed practice
* Cultural competency, especially with Aboriginal and Torres Strait Islander and CALD communities
* Knowledge of local services
* Prior experience with NDIS systems or support coordination beneficial, however training will be provided if your experience lies outside the NDIS framework
Ready to Join Us on this Adventure?
Send your Resume and
Cover Letter
to and let's make dreams take flight together