Job Description
What's the role?
This Senior Business Analyst position is to assist the Westpac in the delivery of infrastructure for business and end user projects, who performs and leads business analysis tasks primarily within the boundaries of a project and/or program but not limited to. These tasks can be performed from a diverse range of perspectives including Waterfall, Agile, Information Technology and/or business process management The main responsibilities of the role are:
* Leading the achievement of Westpac's strategy by working with stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems
* Defining and managing the requirements through the delivery lifecycle to meet business needs
* Providing and directing recommendations for process re-design and improvements and business solutions, enabling changes to processes, policy and/or information that support Westpac to achieve targeted business outcomes and deliver business value
What do I need?
* Extensive Business Analysis expertise — 5+ years covering requirements gathering, process improvement, system analysis, and change implementation. CCBA or equivalent BA certification preferred.
* Strong facilitation skills — led workshops to capture and validate functional and non-functional requirements throughout the delivery lifecycle.
* Technical domain knowledge — experience with midrange systems (Windows, AIX, Linux), databases, middleware/integration, networking, and storage.
* Agile delivery experience — backlog refinement, user story creation, sprint ceremonies, and showcases.
* Infrastructure-focused BA work — workload placement, security testing, disaster recovery planning, CAL, ITSCM, and compliance with operational gates.
* Exceptional communication & stakeholder management — able to influence, resolve challenges diplomatically, and manage multiple deliverables independently.
* Ability to align components with compliance and operational gates (OGATE, EPDR/SELC, RAID, TEP coordination, ITSCM).
Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
* Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
* Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to help your grow your career within the bank.
* Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
Create your future today
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We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the
"People with Disability and/or needing Accessibility Requirements"
page on our website .