This is a Chief Information Officer role with Reserve Bank of Australia based in Sydney, NSW, AU Reserve Bank of Australia Role Seniority - c-level More about the Chief Information Officer role at Reserve Bank of Australia Make a Difference Where It Matters Most About the business We are seeking a Chief Information Officer (Head of Department) to lead our IT Department, reporting to the Chief Operating Officer (COO). This department is responsible for the efficient, effective, compliant and secure delivery of information technology services to support the Reserve Bank of Australia’s policy, operational and corporate functions including highly available national critical infrastructure. Based at our Chifley Square office, this role presents a unique opportunity to work as part of the Bank’s senior leadership team to shape the future of our institution and ensure that Australia’s central bank is fit for the future. The Bank offers flexible working arrangements. The successful candidate will lead and oversee strategic planning, application development and acquisition, service delivery, cyber security and people and risk management and drive key stakeholder engagement with external vendors, the Bank Executive and Board. The position leads a team of around 600. About the role Lead Strategic Technology Vision: Define and execute a forward-looking technology strategy aligned with the Bank’s corporate plan. Drive Operational Excellence: Translate strategic intent into operational delivery with precision and pace. Oversee complex infrastructure and application environments and ensure resilience. Modernise and Transform: Champion modern ways of working, including agile delivery, continuous delivery and automation, and cloud adoption to enhance operational resilience and delivery velocity. Lead the ongoing uplift of cyber security posture and improvement to the resilience of technology platforms and processes. Manage Critical Incidents and Risk: Lead incident response (including out of hours) and ensure robust risk management processes and effective controls across all technology domains. Maintain operational resilience and ensure business continuity. Build Capability and Resilience: Develop leadership depth within the technology department, ensuring succession planning, talent development, and team resilience are embedded in the operating model. Inspire, Guide and Enable Teams: Inspire and empowering over 600 FTE across multiple technology domains to be accountable and contribute meaningfully to strategic goals. Provide clear direction, foster ownership, and enable high reliability delivery through structured leadership and support. Set High Standards and Expectations: Establish a culture of high reliability to support the national critical technology infrastructure the Bank runs. Set clear performance expectations, make tough decisions when needed, and challenge the status quo to achieve better outcomes. Engage and Influence Stakeholders: Represent technology services at executive and Board levels. Communicate with clarity and confidence, influencing senior stakeholders and navigating complex governance environments. About you Proven executive-level experience leading large-scale technology functions (ideally 500 FTE) within organisations running national critical infrastructure, or financial services. Demonstrated success in driving organisational transformation, modernising technology environments, and building high-reliability teams. Experience managing complex high availability operational environments, including out-of-hours incident response and risk mitigation. Ability to translate strategic vision into execution with measurable outcomes. Familiarity with regulatory and compliance frameworks relevant to Commonwealth government, central banking and critical infrastructure. Directive leadership style with clarity, confidence, and control. Be More Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drive the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia. Why RBA? Through the pursuit of national economic policy objectives and associated activities in financial markets and banking, the RBA makes an important contribution to the Australian economy. We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity. As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect, while promoting the public interest through our efforts. The Reserve Bank of Australia is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility. Few places give you the balance of professional challenge and a management culture that not only supports but encourages you to live a full life outside of work and be more. Application Close : December 18, 2025. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Reserve Bank of Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading strategic technology vision ⚙️ Driving operational excellence Inspiring and guiding teams Key Strengths Strategic planning Cyber security Stakeholder engagement ⚡ Agile delivery ️ Risk management Leadership development Why Reserve Bank of Australia is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Reserve Bank of Australia not with Hatch.