* High volume, fast paced operational environment
* Leading, privately owned, proudly Australian business
* Attractive salary package & benefits
About The Company
Our client delivers tailored Contract Management and Warehouse Solutions, backed by a purpose-built fleet designed for each client’s specific needs. Their bespoke, results-driven, customer focused method has been proven through long‑standing partnerships across steel, FMCG, plumbing, container handling, and full distribution services industries.
About the Role:
As the National Operations Manager, you’ll oversee both Linehaul and State-based operations, ensuring compliance, safety, performance improvement, and profitability across the network. You'll lead strategic initiatives, manage stakeholder relationships, and drive operational excellence while meeting contract SLA’s and delivering superior service outcomes.
Your duties will include:
* Ensure adherence to all government & regulatory standards, particularly NHVR & CoR
* Uphold company policies, WHS guidelines and specific customer site induction procedures
* Lead Linehaul and State operations teams
* Manage escalated customer queries, grievances, and staff disciplinary matters
* Drive operational performance and profitability via effective methods and strategies
* Conduct reviews to identify continuous improvement opportunities
* Create and implement a national operational plan to support strategic business growth
* Partner with HR to recruit & retain top talent,coach and manage staff performance; facilitate appraisals, PIPs, and discipline when necessary
* Set and monitor annual performance goals
* Oversee P&L, budgets, cost reporting, and procurement strategies
* Deliver timely operational and financial reporting to internal and external stakeholders
The Successful Applicant will demonstrate the following skills and attributes:
* Sound knowledge of NHVR and CoR regulations
* Demonstrated experience in transport & logistics, especially linehaul operations
* Strong senior-level operational management experience
* Excellent administrative capabilities
* High competency in WHS and HR practices, including people and budget management
* Outstanding written and oral communication skills
* Proven track record in coaching, staff development, and disciplinary processes
Next steps
If you are in the market for a new opportunity with a leading business who will put you first, submit your resume & please select “Apply Now”.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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