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Our client is a federal government organisation with offices throughout Australia. Due to growth, they are seeking an EL1 Salesforce Environment Engineer to join their team in Richmond or Geelong.
* 12-month initial contract
* Hybrid with 2-3 days per week onsite
* Federal government role – Australian citizenship is essential
The clients Technology Services Division (TSD) is undertaking major work programs to deliver innovative fit-for-need ICT-based solutions to improve the clients' environment services that underpin their Salesforce environments. They are seeking an experienced and energetic Salesforce Environment Engineer to join our dynamic fast-paced team. The role requires strong hands-on capabilities along with well-developed management skills including team leadership, stakeholder engagement, and the ability to work collaboratively across various functions.
Key Duties And Responsibilities
* Assist with overall team strategy and planning.
* Provide technical leadership to the environments Team.
* Develop and maintain Salesforce environment plans.
* Lead the creation and ongoing management of the Environments Team's service catalogue.
* Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD and new projects and environment changes.
* Ensure standards and support processes are continually reviewed and improved
* Seek out automation opportunities for improved management of the Salesforce landscape.
* Troubleshoot Salesforce issues and work with internal parties and external vendors to resolve them.
* Develop the environment and code management plans to support Release plans to deploy projects and BAU fixes into production.
* Manage support tickets with Salesforce & maintain platform security.
* Ensure documentation on processes, policies, and configuration is developed and maintained.
* Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
* Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts.
* Assign work activities, mentor and provide support to the environments team
To apply you will need the following skills and experience:
Essential Criteria
* Certified Salesforce Administrator with a minimum of 4 years' experience within Salesforce eco-system.
* Proven experience in stakeholder engagement and coordination across cross-functional teams.
* Experience in leading the design, implementation, and governance of Salesforce environment strategies and automation frameworks across complex, multi-squad or enterprise settings.
* Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
* Experience working in a Salesforce application or environment support role, interacting with integration partners, issues resolution
* Hands-on experience in managing Salesforce-related CI/CD processes using GitLab or a similar tool.
Desirable criteria
* Team leader experience.
* ITIL Foundation Certification and experience.
* Strong Understanding of Scrum/Agile methodologies.
* Comfortable with new ways of thinking about accessibility and enthusiasm about accessible design & development will be highly regarded.
Apply
Submit your resume or contact shelley.harrison@talentinternational.com or call 0418 572 482. Only shortlisted candidates will be contacted and shortlisted applicants will be required to respond to each criterion above, max 3000 characters per criteria.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Engineering and Information Technology
* Industries
Staffing and Recruiting
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