Job Description
Mental Health Administration Support Officer
We are seeking a dedicated professional to provide vital administrative support within our Mental Health Services. Supporting both Inpatient and Community Teams.
In this key role, you will contribute to the smooth operation of the unit by managing reception duties, maintaining accurate records, coordinating appointments, and supporting staff and consumers with professionalism and care.
Your strong communication skills, ability to prioritize tasks, and attention to detail will be essential in supporting clinical workflows. You will be a central part of a collaborative team delivering essential mental health services.
Key Responsibilities:
* Greet and assist clients and visitors professionally
* Manage patient records, admissions, discharges, and referral processes
* Schedule and monitor client appointments
* Support team meetings with room bookings, agendas, minutes, and follow-ups
* Provide responsive customer service and internal support
Required Skills and Qualifications
Experience:
* Proven experience in an administrative or clerical position, ideally within a healthcare or community service environment.
Skills:
* Strong organisational and time management skills.
* Excellent communication and interpersonal abilities.
* Confidence in using electronic records systems and Microsoft Office applications.
Benefits
Work-Life Balance:
* Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
Financial Benefits:
* Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
Health & Wellbeing:
* Stay active with discounted gym memberships, free flu vaccinations, telehealth support, and confidential Employee Assistance Program counselling for you and your family.
* Access discounted private health insurance.
Career Growth:
* Advance your career with free professional development courses and secondment opportunities.
Others
Please view the Position Description for more information about this role.
Applicants must have current work rights in Australia or be a permanent resident or citizen.