Kaliba are looking for an experienced IT professional to oversee office ICT infrastructure, with a focus on security, collaboration, and network systems. The role includes operational support and integration with third-party services.
Role Responsibilities:
* Provide reliable 3rd line support across diverse systems, devices, and locations
* Partner with school staff on ICT solutions and remote/onsite issue resolution
* Manage Microsoft/Google Cloud services, hosted apps, and internal tools
* Support onsite infrastructure including servers, networks, wireless, CCTV, and firewalls
* Assist with procurement and recommend suitable ICT hardware
* Oversee ICT security and cyber safety platforms and services
Key requirements include:
* 3+ years in a Systems Administrator or Senior Technical Support role
* Relevant IT qualifications or demonstrable industry experience
* Previous MSP experience is beneficial
* Proficient in Microsoft server/endpoint systems
* Experience troubleshooting across LAN/WAN and cloud (M365, Google)
* Experienced in Microsoft backend systems (AD, Azure AD, M365)
* Solid knowledge of firewalls/UTMs (Fortinet, Sophos, Palo Alto, Cisco)
* Willingness to travel on-site to clients occasionally
* Valid Driver's License
Applicants must have Australian Citizenship or PR.
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