Are you an experienced customer service professional with strong administrative skills? Do you enjoy working in a busy, collaborative environment where every day presents new challenges and opportunities to make a difference? We are seeking a Customer Service Officer (CSO) to join a dynamic team in Coolum Beach and deliver exceptional service to our valued customers.
Responsibilities
* Manage a high volume of customer calls and emails with professionalism, empathy, and efficiency
* Use internal systems to process orders, respond to inquiries, and provide general support to clients
* Deliver accurate, friendly, and timely assistance to ensure a positive customer experience
* Provide administrative support to the team as required, contributing to smooth day-to-day operations
What We\'re Looking For
* Previous experience in customer service, call centre, or administrative roles
* Excellent communication and interpersonal skills, with a customer-focused approach
* Strong attention to detail, organisation, and ability to multitask in a fast-paced environment
* Reliable with a current driver\'s licence and your own transport
Why You\'ll Love Working Here
* Join a fast-paced, engaging workplace where every day is different
* Be part of a supportive and inclusive team with a collaborative culture
* Competitive hourly rate of $36.36, Monday to Friday, 8:00am - 4:00pm
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