• Join Arden Homes part of the national residential builder NEX Building Group
• Casual role floating between our north and east displays
• Discounts on gym memberships, home appliances, energy, health insurance and more
Arden Homes was established in **** and has built a reputation as being Victoria's leading builder of all-electric and solar powered homes.
Our homes have won some of the most prestigious awards from industry bodies and associations across Australia including the most demanding design categories.
We create individual, innovative, and intelligent homes that stand out from the crowd and stand the test of time.
We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over **** passionate employees whose purpose is to build beautiful homes for Australians.
Established in **** and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia's leading home building group.
Building new homes and better futures for Australians is a true honour and so rewarding.
Here are some other rewards and benefits we offer our employees.
Our perks and benefits
Discount on building a home with any of our building brands (after qualifying period)
Income protection insurance– 100% funded by NEX.
Covers up to 2 years at 75% of base salary in case of illness or injury
Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we're proud to be industry leading with this benefit)
Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
AIA Vitality health and wellbeing program
A genuine focus on diversity and inclusion (we're proud of our Women in Construction Program and annual Building Inclusivity Awards)
Employee assistance program to support your mental, financial and physical wellbeing
A huge catalogue of online learning and ongoing professional development programs
NAWIC and HIA corporate membership
Attractive remuneration
And so much more
About the opportunity
You will report the Customer Success Manager /Displays Manager and work closely with the Display Homes Sales Consultant, as a valued member of the Arden Homes sales team.
The key focus of this role is to provide an exceptional customer experience to clients throughout their exciting journey selecting a new home design and beyond.
More specifically, you will:
Welcome visitors to the fully furnished display home and ensure the display homes are presented to high standards
Schedule appointments and take responsibility for the day-to-day operations of the display home
Support customers through the sales cycle from developing and qualifying leads
Provide exceptional customer service, answering questions to support customers to make informed decisions
Collaborating with the Sales Consultant to ensure customer service objectives are achieved
Supporting your Sales Consultant with administration duties
About You
To be successful in this highly rewarding role you will demonstrate alignment to the purpose and core values of Arden Homes and NEX Group along with:
An outgoing personality with exceptional listening, communication, and interpersonal skills
A passion for home design and living spaces
A commitment to customer service excellence
Ideally you will have customer service and sales experience in big box retail, any service or related industry
Full drivers license, willingness to travel between display homes as required
Availability to work weekends & public holidays
We are keen to improve female (and other marginalised groups) representation in our workplaces.
If this role appeals to you but you don't feel you tick every box, we encourage you to still apply.
We'd love to have a chat with you about your career goals.
Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre-employment medical.
Apply today
If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better futures, click on the APPLY button (you may be directed to our careers portal which we have kept very quick and simple. Be sure to click submit once you have completed your application).
To find out more about NEX Building Group go to NEX Building Group or follow us on LinkedIn.
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