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The Lions Eye Institute is one of the largest eye research institutes in the southern hemisphere with a reputation for excellence in research and clinical care. The Institute employs scientists, clinicians and support staff to conduct first class scientific research into blindness and incorporates one of Australia's largest ophthalmic practices.
We are looking to engage with an experiencedand self-motivated Medical Secretary to join us on a full-time, ongoing basis, responsible for the provision of effective, thorough and proactive administrative and secretarial support within the practice.
Key Responsibilities
Making patient appointments in conjunction with LEI appointment staff and clinical trials coordinators, including prompt processing of patient referrals within guidelines provided.
Accurate and timely invoicing and account reconciliation including patient, health fund and government department billing
Answering enquiries from patients, referrers and health insurance companies
Timely administration of all incoming and outgoing correspondence/emails including scanning reports into electronic medical record system
Timely processing of dictated medical reports
Maintaining appropriate clinic profile on the electronic booking system
Assisting in surgery waitlists, and preparing upcoming operating lists in conjunction with the surgery bookings office staff
Previous medical secretary / reception experience
Previous experience of working within a specialist practice would be highly desirable
Experience using VIP (Best Practice Software)
Highly proficient computing skills
Previous data entry experience - strong attention to detail is imperative
An excellent telephone manner and customer service orientation
In return we will offer:
A friendly, professional and collaborative working environment
A strong culture of shared core value
Supportive environment with opportunities for professional development
A range of employee benefits including discounted health insurance and optical discounts
If this sounds like an exciting opportunity that aligns with your experience and career goals, click on the APPLY button to submit your application for this position. For further enquiries or job specific details, please email the recruitment team on; [emailprotected]
We strongly promote a culture of diversity and inclusion at Lions Eye Institute. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Successful applicants will be required to provide a satisfactoryNational Police Clearance.
Only shortlisted applicants will be contacted.
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The Lions Eye Institute (LEI) is a not-for-profit centre of excellence that combines world class scientific research into the prevention of blindness with the highest level of eye care delivery. It incorporates one of Australia's largest ophthalmic practices, including a Day Surgery Unit and a Laser Vision Centre. The LEI also houses the Lions Eye Bank, Lions Optics, Lions Outback Vision and the Lions Save-Sight Foundation WA.
Our activities are underpinned by a continuous improvement program and worldwide collaborative research as we strive to achieve our Vision – To prevent and cure blindness and eye disease.
Our Clinical Services are internationally recognized for providing high-quality care, a dedicated, passionate and professional team, continued investment in the latest equipment and technology, ongoing ISO 9001 accreditation and strong patient satisfaction ratings.
Source: This is an extract from the company's own website.
The Lions Eye Institute (LEI) is a not-for-profit centre of excellence that combines world class scientific research into the prevention of blindness with the highest level of eye care delivery. It incorporates one of Australia's largest ophthalmic practices, including a Day Surgery Unit and a Laser Vision Centre. The LEI also houses the Lions Eye Bank, Lions Optics, Lions Outback Vision and the Lions Save-Sight Foundation WA.
Our activities are underpinned by a continuous improvement program and worldwide collaborative research as we strive to achieve our Vision – To prevent and cure blindness and eye disease.
Our Clinical Services are internationally recognized for providing high-quality care, a dedicated, passionate and professional team, continued investment in the latest equipment and technology, ongoing ISO 9001 accreditation and strong patient satisfaction ratings.
Source: This is an extract from the company's own website.
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