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Strategic client relationships manager

Melbourne
beBeeEnterprise
Posted: 11 December
Offer description

Enterprise Solutions Role

Are you ready to contribute to something groundbreaking? We are seeking an Enterprise Solutions Engineer on our Sales Team. In this position, you will interact with key decision-makers, build impactful relationships with influential organizations, and directly contribute to the growth of our company.

We are a global leader in online marketing technology, meeting market demand with rapid scaling. You won't want to miss the chance to join our momentum and make history with us.

Some highlights of our success include:
Semrush named a Leader in The Forrester Wave Search Engine Optimization Solutions
$400M+ Annual Recurring Revenue
118,000+ paying customers worldwide
1M+ freemium users
Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others.

If you're looking for a role where your impact will be visible and meaningful, we would love to hear from you.

Key Responsibilities:

* Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals.
* Act as a trusted advisor to our customers, identifying and developing new business opportunities that align with their objectives.
* Build and maintain strong strategic relationships with account teams, partners, and customers to support sales objectives.
* Collaborate with sales teams to assess potential deals, determine customer needs, and identify the best approach for engagement.
* Conduct deep-dive discussions and discoveries with prospects to uncover pain points and understand workflows, use cases, and technical requirements.
* Deliver customized and engaging product demonstrations that illustrate the value of our solutions, positioning them against competitors where needed, incorporating real-world examples and addressing customer-specific challenges.
* Take ownership of the technical solution validation during the sales process by leading technical assessments, proof of concepts, objection handling, buyer enablement, and more.
* Provide authoritative guidance on technical concepts, with expertise in API, data handling, integrations, security, and processes.
* Collaborate with Executives, Product, Sales, and other senior-level stakeholders to champion an environment for ongoing strategic customer success.
* Ensure smooth transition from pre-sales to post-sales, providing insights and recommendations to customer success teams for ongoing success.
* Establish a deep understanding of our technology portfolio and its competitive landscape and analyze market trends to effectively position our company as the leading choice for customers.
* Participate in non-deal related activities such as internal training, webinars, events, and collaborate with other teams on initiatives to drive customer success.

Requirements:

* 4-7 years of experience in Technical Pre-Sales, Post-Sales, or Sales / Solutions Engineering within a SaaS company.
* 2-3 years of experience in mid-market or enterprise sales, with a track record of closing complex deals over $250K ARR.
* Proficiency in sales methodologies such as Sandler, Challenger, SPIN, MEDDPICC, etc.
* Strong sense of ownership and experience leading the technical solution validation of a deal.
* Exceptional collaboration skills and an organizational and structured approach.
* Customer-first mindset with a passion for delivering exceptional customer experiences.
* Strong communication skills, with the ability to interact confidently with clients.
* Digital marketing knowledge (e.g., SEO, PPC, Content Marketing, Social, consumer behavior, etc.) highly preferred.
* Ability to thrive in a fast-paced, team-oriented environment.
* A Bachelor degree is preferred (e.g., engineering, business administration or similar field), or equivalent experience.

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