About AMAThe AMA Group is Australia's largest network of accident repair facilities, comprising over 120 outlets and more than 2,200 employees across Australia and New Zealand.Our success stems from our commitment to providing clients and work providers with quality, cost-effective repairs, and exceptional customer service. We value our people highly, investing in their development to create current leaders and future skills.About Capital S.M.A.R.TWith over 50 repair centres across Australia and New Zealand, Capital S.M.A.R.T Repairs leads the collision repair industry, specializing in small, medium, and large repairs. We are pioneers in customer satisfaction and innovation, providing our employees with safe, supportive, and rewarding work conditions.About The RoleWe are seeking an experienced and qualified Insurance Loss Adjustor to join our AMA Group Solutions or Capital S.M.A.R.T Repairs team. This full-time role involves delivering quality workmanship to ensure vehicles are restored to their pre-accident condition.The primary responsibility is to prepare accurate and comprehensive quotes for vehicle repairs promptly, utilizing your motor vehicle knowledge and computer skills while interacting with various stakeholders.Reporting to the Centre Manager, you will work across our extensive network of repair facilities, with stability and growth opportunities.Key ResponsibilitiesProvide excellent customer service to clients and work providersAccurately quote vehicles promptly, meeting repair cost targets and following insurer/company proceduresComplete quotes onsite, off-site, and online as requiredConduct vehicle arrival inspections, including mapping and imagingManage parts procurement to ensure timely arrival and cost efficiencyCoordinate with suppliers for additional work authorizationAssist with production management when neededEnsure repairs restore vehicles to pre-accident conditionHandover completed repairs to customersAbout YouProven experience in a similar role, including estimate/quotation preparation in the automotive smash repair industryExperience with AudaNet is highly desirableBody experience is advantageous but not essentialExcellent customer service and rapport-building skillsProfessional and personable demeanorStrong system knowledge and computer proficiencyExcel skills are beneficial but not mandatoryExcellent verbal and written communication skillsAbility to meet strict deadlinesStrong problem-solving skills with high accuracy and attention to detailEffective team collaboration skillsCommitment to safetyReliable, punctual, and hardworkingWe OfferTeam-oriented environmentOngoing training and developmentCareer advancement opportunitiesLatest tools, equipment, and processesPotential to earn competitive salaries based on experience and efficiencyJunior-Mid level tradespeople: $60,000 - $80,000Mid-Senior level tradespeople: $80,000 - $100,000If you are hardworking, motivated, and seeking a career with an industry leader, please apply online. All applications will be handled confidentially.
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