Are you seeking an opportunity where your exceptional organisational and planning abilities will drive meaningful results?
Our National Service Team is seeking an experienced Service Coordinator or Planner to join us in Blacktown, supporting the management of our operations across Recent South Wales.
What you’ll be doing
Acting as the main point of contact between our customers and our team, ensuring transparent communication and smooth operations.
Coordinating and managing service resources, supporting our Field Service Technicians in delivering quality service.
Listening to customer requests and develop practical service plans, taking responsibility for seeing them through to completion.
Making informed decisions within established guidelines to resolve customer issues efficiently.
Overseeing the entire customer journey from initial enquiry and scheduling, through to service delivery, invoicing, and payment.
What you’ll bring
Proven experience in Service Coordination with a strong understanding of all planning and customer service functions within a department.
Excellent written and verbal communication skills, with strong organisational abilities.
Ability to demonstrate a flexible, professional demeanor with a proactive “can do” attitude and a commitment to continuous learning.
Proficiency in software like Word and Excel; SAP experience is beneficial.
An aptitude for learning new processes, systems and applications.
What we offer
Attractive Salary Package: Base Salary, Superannuation & bonus.
Flexibility: Potential for Adaptable work options after the completion of the initial training period.
Variety: Enter a role that is challenging, rewarding and where no two days are the same.
Training and Support: Ongoing training opportunities.
Job Stability: Long-term job security and a stable work environment, supporting growth opportunities.
Atlas Copco Australia has its head office in Sydney, with business areas including Compressors, Construction equipment, Mining and Rock Excavation, Industrial Tools and Atlas Copco Rental, and a long history of innovation and sustainability.
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📌 Service Coordinator City Of Blacktown
🏢 Atlas Copco
📍 City of Blacktown