The role of a Desktop Building Consultant involves supporting the assessment and review of building claims from a desktop environment.
Main Responsibilities
* Review images of plumbing work and prepare detailed reports and scopes of work for building claims.
* Ensure compliance with client and internal claim handling requirements.
* Deliver exceptional customer service to all stakeholders.
* Accurately record and manage data and documentation.
* Collaborate with contractors to ensure quality and cost standards are met.
About You
* Licensed Plumber
* 10+ years of industry experience or equivalent.
* Strong knowledge of insurance claims lifecycle and legislative frameworks.
* Excellent written and verbal communication skills with sound negotiation abilities.