Posted: 28 August
Offer description
Customer Service Officer Job Description
The role of a Customer Service Officer at our healthcare organization is to provide administrative support and ensure a positive experience for patients, visitors, and staff.
Our ideal candidate will have previous experience in a customer service role and be able to interact professionally while maintaining confidentiality and patient privacy.
They will also possess strong organizational skills with minimal supervision and be flexible to work varying hours including weekends and public holidays.
* Previous experience in a customer service role
* Ability to interact professionally while maintaining confidentiality and patient privacy
* Strong organisational skills with minimal supervision
Our Customer Service Officers are expected to:
1. Provide exceptional customer service
2. Assist with reception duties
3. Perform clerical and administrative tasks
4. Maintain good relations with patients, visitors, staff, and healthcare professionals
As a valued member of our team, you can expect:
* Generous salary packaging
* Subsidised staff parking
* Discounted leisure memberships
* Flexible work practices
* Paid parental leave
* Professional development and study leave
* Confidential employee assistance program
* Social club membership
We are an equal opportunity employer committed to diversity and inclusion. Our organization values the unique perspectives and experiences of all applicants and employees. We strive to create a safe and supportive work environment that promotes the well-being of our employees and the communities we serve.
