Customer Service Specialist
At the heart of our organization is a passion for delivering exceptional customer experiences. As a Customer Service Specialist, you will be responsible for championing our core values and providing personalized support to our customers.
About the Role
The ideal candidate will possess excellent communication skills, a team player attitude, and a strong commitment to delivering high-quality results. You will work closely with our Greenhills Branch team to provide exceptional service to our customers, advocate for their needs, and promote our brand values.
* Possess a collaborative mindset and perform general branch duties as part of your role.
* Provide local customer-owned banking experiences to new and existing customers.
* Proactively connect customer needs to our offerings through exceptional listening skills.
* Manage general inquiries and provide sound advice and information to our customers.
* Contribute to a high-achieving team environment with your dedication to success and strong work ethic.
* Manage customer bank accounts, including opening, closing, and overseeing transactions.
* Collaborate with specialists in the business to deliver the best solution for the customer.