Customer Support Specialist
This is a unique opportunity to deliver exceptional customer experiences via multiple channels, ensuring timely and effective resolution of inquiries.
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* Key Responsibilities:
* Respond to customer queries through various mediums, prioritizing swift communication and resolution.
* Process payments efficiently, maintaining accurate records and adhering to established procedures.
* Prepare and follow up on quotes, fostering strong relationships with clients.
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* Requirements:
* Demonstrate proficiency in computer applications, including Excel, Word, Outlook, and relevant software.
* Showcase excellent communication, time management, and teamwork skills, adapting to dynamic situations.
* Previous experience in the construction industry or similar sectors is highly valued.
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To excel in this role, you will need to exhibit attention to detail, efficiency, and accuracy while handling multiple tasks. Experience with customer service, data entry, and accounting packages is also beneficial.