Responsible for the servicing and maintenance of generators units as well as supporting the Depot Manager and other staff by carrying out daily workshop and field service activities, including attending to afterhours enquiries.
* Strong communication links are maintained with internal and external clients
* Coordinated delivery items arrive at the relevant site/store on schedule
* Effective relationships are developed at multiple levels with suppliers, customers, relevant regulatory authorities and external stakeholders
* Afterhours enquiries/on call duties are responded to courteously and promptly, and issues resolved or forwarded to a relevant person appropriately
* Relevant branch systems are understood and followed effectively
* Participation in the development of and training in new policies & procedures is positive & supportive
* Follow and understand policies and procedures as required
* Areas for improvement are identified and raised with management as appropriate
* Generators are repaired and serviced on premises and client sites to meet standards
* Modifications of generators are completed to meet standards
* Issues and problems with generators are identified, diagnosed and resolved
* Demonstrate understanding and commitment to Company Health & Safety System, policies, procedures and protocols
* Provide timely and accurate information and manage costs effectively