Summary
Join our Transformation team to support the implementation of our new Case Management system!
Overview
We welcome fearless thinkers.
For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support people in moments that matter across their lives, and continually push for better solutions for our clients. We invest in and empower our people to stand up for what we believe in and go fearlessly forward together.
We work on real cases, achieving important and positive results in real people’s lives, which is why we are one of Australia’s most respected law firms. Maurice Blackburn, experience you can count on.
About The Role
Working within the Transformation team, this role will be pivotal in the implementation of our new Case Management system. This role will focus on ensuring people readiness, coordinating training and communication activities, and maintaining strong engagement across multiple offices.
If you have a can-do attitude, strong stakeholder management skills, and enjoy motivating people through change to achieve great outcomes, join our team. This full-time role based in our Melbourne office provides a great opportunity to be part of an encouraging and supportive team culture.
Key Responsibilities
* Coordinate and track office readiness activities ahead of go-live
* Support delivery of townhalls, drop-in sessions, and feedback loops
* Draft communications such as updates, reminders, FAQs, and intranet posts
* Help manage and update project intranet space (guides, videos, news)
* Work with the training team to support session logistics and scheduling
* Maintain change impact tracking and updates across teams
* Help track adoption metrics and engagement levels
* Support post go-live surveys, data collection, and analysis
What We Are Looking For
You will have a passion for supporting people through change and a proven ability to multitask and prioritise workloads. In addition, you will have:
* Experience supporting change, communications, or project coordination
* Strong written and verbal communication skills
* Highly organised with great attention to detail
* Comfortable liaising with stakeholders at all levels and managing multiple priorities
* Strong proficiency in MS PowerPoint and MS Excel
* Familiarity with change management methodologies and frameworks (e.g., ADKAR, Kotter's 8-Step Process)
Our People Commitment and Benefits
* Ongoing coaching and career development opportunities
* 22 Weeks Parental leave with your superannuation guaranteed and back-to-work transition policy
* End of Year leave, 1 day first year, 4 days after 2 years
* Comprehensive mental health framework, including wellbeing leave (up to 4 extra days per year) and $299 reimbursement
* Salary Continuance & Life Insurance
* 17.5% Annual Leave Loading
*T's & C's apply
Our shared values of Courage, Compassion, Collaboration, Fairness, and Tenacity guide us. We support a diverse and inclusive culture, encouraging applications from First Nations People. Join us in extending access to justice to more Australians and making a difference with every action. Apply now.
Our Circle Back Initiative ensures we respond to every applicant.
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