Key Role: Digital Community Champion
We're on a mission to connect people and foster meaningful relationships. Our customers' satisfaction is at the heart of everything we do.
As a digital champion, you'll be dedicated to identifying customer needs and providing personalized solutions that enhance their lives. Your natural problem-solving skills and passion for connecting with others make you an ideal fit.
You'll ensure our customers receive exceptional value and expert advice on our products and services.
Main Responsibilities:
* Stay up-to-date with the latest devices, accessories, and promotions.
* Provide tailored solutions that fit each customer's unique lifestyle.
* Offer support in troubleshooting technical queries and help customers confidently use our app.
We'll provide comprehensive training to elevate your knowledge in our rapidly evolving industry.
Essential Qualifications:
The ideal candidate embodies enthusiasm, excellent communication skills, adaptability, and a genuine interest in technology. You're eager to learn about new gadgets and trends, and your positive energy makes you a great team player.
What We Offer:
* A competitive salary with rewarding incentives and bonuses.
* A generous leave benefits package, including volunteer leave, parental leave, and additional time off.
* In-depth training on the latest tech, leadership, and coaching topics.
* Opportunities to advance your career into leadership roles or head office positions.
Our uncapped commission model ensures you'll boost your earnings with every sale.
We celebrate individuality and encourage applicants from diverse backgrounds to apply. If your experience doesn't align perfectly, don't hesitate – we'd love to hear from you.
Next Steps:
Our recruitment process involves submitting your CV, completing a 15-min assessment, followed by a phone chat with our Talent Acquisition team and an in-store interview with the Store Manager. Be prepared to meet the team and learn more about working with us.
Please note that you must be an AU/NZ Citizen or Permanent Resident to be considered for this role.