What is the Role?
We are looking for a passionate and dynamic Assistant Store Manager to join our Robina store.
The Assistant Store Manager role is a dynamic retail leadership position where your retail expertise and leadership capability will be pivotal in supporting our Store Manager to drive store performance, foster customer centric culture and uplift team capability, all whilst living our Early Settler Values.
We're not just hiring for a job — we're looking for a true leader who's ready to influence and support the future of our stores.
Key Responsibilities:
* Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise
* Work with our customers to make their vision for their home a reality - Savvy with the details and can provide styling solutions and recommendations, upsell and cross-sell ascertaining customer needs
* Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service
* Support with day‐to‐day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members
* Support in developing and implementing strategies that can maximize both sales and customer service targets thereby driving store performance
Who are we looking for?
With a strong retail background, commercial acumen and passion for customer service, you are someone who thrives in a team environment and knows how to bring out the best in people. You bring energy, resilience and a hands‐on approach to everything you do - and you are ready to take the next step into retail leadership!
* 2-3+ years experience in retail sales with a proven track record of achieving targets
* Strong commercial acumen and a results‐driven mindset that turns strategies into success stories
* Ability to coach, guide and motivate teams to deliver exceptional customer service
* Resourceful with a can‐do attitude and ability to solve problems and provide solutions
* Able to balance customer care, team development and administrative tasks
* A genuine interest in home‐styling, furniture or creating welcoming living spaces is a plus!
* As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.
Applicants must be a AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa.
#J-18808-Ljbffr