Overview
Project Lead responsible for implementing medium and large external projects for Enterprise and Government customers, specializing in the delivery of IP Data and Telephony solutions.
Responsibilities
* Positively manage the customer relationship to monitor and effectively manage any changes to requirements or expectations.
* Gain acceptance of project deliverables by the customer, key client stakeholders and where necessary third party suppliers.
* Engage relevant client resources to ensure the successful delivery of all project requirements.
* Be the single client point of contact for all projects communications, including change management correspondence and status reporting, for all key stakeholders.
* Effectively manage the billing requirements to ensure projects will be billed as per the agreed pricing /contract
* Positively manage changes in scope variations through the successful utilization of a defined change management process.
* Develop, manage and analyze project schedules to ensure project objectives are continuously monitored and meet agreed time frames.
* Identify and resolve project schedule issues and when necessary escalate to the appropriate level of management Cisco Web Security Appliances
* Responsible to define skill sets (competencies) required for the project based on project specifications and requirements.
* Responsible to determine resource requirements (including staffing, software, hardware, and facilities) of projects, based on project specifications.
* Responsible for continually seeking the opportunities to increase customer satisfaction and deepen client relationships.
Nice To Have Skills
* Involved in Planning, Writing, and Executing unit tests with high levels of code coverage and provided educated estimates on change requests and project design and development work
* Led in reviewing internal test strategy and ensuring all system components of the solution are being tested with the appropriate depth of testing i.e. SIT and UAT.
* Ensured that requirements around solution availability, stability, and functionality are sufficiently supported and successful delivery of requirements to Test and Production with minimal post implementation issues
* Contributed to the daily standups, card kick-offs, walkthroughs, and release showcases.
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