Overview
Flight Centre Travel Group (FCTG) is hiring a dynamic and commercially minded Business Development Manager to drive partnerships, growth, and loyalty-innovation across our ecosystem. The role is responsible for identifying, negotiating, and managing high‑impact partnerships that enhance member value, drive engagement, and deliver revenue growth. This role can be based out of our Sydney (North Sydney) or Brisbane offices.
Day to Day
* Identify and secure new commercial partnerships across everyday and lifestyle industries through end‑to‑end negotiation and deal execution
* Collaborate with partners and internal teams to develop joint value propositions and go‑to‑market strategies
* Work with Partner Success, technology, and marketing teams to integrate partner offers into the rewards program
* Own revenue targets and commercial KPIs for partner sales, developing business cases and financial models in collaboration with finance
* Ensure partnerships meet financial objectives by packaging solutions that drive profitable growth and performance
* Monitor market trends and competitors to inform sales and partnership strategy and drive innovation in offer design, earn mechanics, and member engagement
* Build strong cross‑functional relationships with internal teams and represent the loyalty team at industry events, conferences, and partner meetings
* Foster open partner communication, champion innovation and customer‑centricity, and drive continuous improvement of the loyalty program
You will have
* 7+ years in business development, partnerships, or commercial roles—ideally within loyalty, retail, or fintech
* Proven experience in commercial strategy, preferably within financial services or loyalty
* Strong analytical and quantitative skills, with proficiency in business case development
* Ability to work collaboratively in a fast‑paced, dynamic environment
* Exceptional interpersonal, negotiation, and presentation skills for engaging industry and senior stakeholders
* Strong ability to synthesize market data and drive data‑informed decisions
* Experience influencing cross‑functional teams and working with external partners to drive success
What's in it for you?
* Culture: inclusive company with a team culture; Flight Centre Travel Group Australia is proud to be a Great Place To Work
* Exclusive Staff Discounts: 350+ retailer offers, health and wellness discounts, financial planning advice, employee share plan, and more
* Travel Discounts: Flights, hotels, tours, cruises, travel insurance and more
* Bright future: Career opportunities across a network of brands and businesses across the globe (we promote from within)
* Corporate Health Discounts: Discounts on health insurance plans for you and your family with our partner, BUPA; access to internal gym
* Mental Health: Employee Assistance Program for staff and family
* Social: Regular awards nights, team‑building and industry events, with opportunities to attend global conferences
* Giving Back: CSR program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
* Sustainability: The protection of our environment is essential to the future of tourism; as a leading travel group we have made efforts to effect positive change
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Business Development and Sales
Industries
* Travel Arrangements
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