Ageing Australia is the national peak body representing providers across the aged care landscape, including retirement living, seniors housing, residential care, home care, community care, and related services. We advocate for our members, providing expert advice, resources and tailored services to ensure they deliver exceptional care to older Australians.
Why Join us?
At Ageing Australia, we foster a culture of care, growth, and collaboration. We're proud to offer:
* five weeks of paid annual leave to support wellbeing
* an annual professional development budget to invest in your growth and career progression
* 12 weeks of paid parental leave
* hybrid work options to support your work life balance
* access to our Employee Assistance Program (EAP) for you and your immediate family
* access to exclusive employee discounts across a range of popular retailers
* be part of a values-driven organisation that truly cares — about its people, its members, and the future of aged care
Job Description:
This is not a traditional Executive Assistant role.
Reporting to the Chief Member Experience Officer (CMXO), you will operate as a trusted advisor and coordination point across the Membership Experience division, spanning Membership, Sector Growth, Learning & Events, Services and Marketing.
You will bring structure, visibility and momentum to divisional priorities, ensuring strategy is translated into clear plans, progress is tracked, and executive decisions are implemented effectively. Your work enables the CMXO to focus on strategic leadership while you drive operational discipline behind the scenes.
Key responsibilities:
* Partner with the CMXO to coordinate divisional priorities and translate strategy into clear, actionable plans
* Prepare high-quality executive, ELT and Board briefings and reporting
* Track progress, risks and dependencies across the Membership Experience portfolio
* Coordinate planning cycles, quarterly reporting and performance reviews
* Ensure governance, documentation and approvals are timely and high quality
* Monitor actions arising from leadership meetings and support follow-through
* Provide coordination and research support for growth initiatives and business cases
* Collate and synthesise member insights to inform planning and decision-making
Selection Criteria:
* Demonstrated experience supporting senior executives in complex environments.
* Strong organisational, coordination and project tracking capability.
* High-level written communication and briefing skills.
* Sound judgement, discretion and ability to manage competing priorities.
* Strong stakeholder engagement and influencing capability.
* Experience in membership-based, peak body or NFP environments desirable.
* Qualifications & Experience
* 5–8+ years' experience supporting senior executives (Executive Director / GM / C-suite level) in complex, multi-stakeholder environments.
* Demonstrated experience operating beyond traditional administrative support, including coordination of strategy, reporting, governance or project delivery.
* Experience preparing high-quality executive and Board-level briefing materials and reports.
* Proven ability to manage competing priorities, track multiple initiatives and support delivery across diverse teams.
* Relevant tertiary qualifications in business, communications, governance, public administration or a related discipline desirable; or
* Project management or governance training (formal or informal) highly regarded.
* Exposure to budgeting processes, performance reporting or commercial environments advantageous.
* Experience working within a peak body, membership organisation, or not-for-profit with commercial operations.
* Experience in aged care, health, community services or NFP sectors desirable.
* Strong work ethic and work history that would evidence commitment to Ageing Australia values and a genuine passion for aged care
We require federal police check as an essential selection component for this role, please consider this requirement when submitting your application.
How to apply:
Click the "Apply" button and submit with your resume and a cover letter outlining your suitability for the role.
Contact:
To request a position description, please contact hr@ageingaustralia.asn.au.
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