Overview
Work Type: Fixed-term - Full-time
Salary: Salary not specified
Grade: Education Support - Level 1, Range 2
Occupation: Administration
Location: Melbourne - Western suburbs
Reference:
Location Profile
College Profile
St Albans Secondary College's vision, values and guiding principles combine to create a safe, supportive and structured environment where every student is supported and inspired to achieve to the best of their ability. Our College community values respect, integrity, leadership, and the pursuit of excellence.
We are proud of our school community's achievements: our results in almost all areas are significantly higher than the average for the State, and for similar schools. St Albans Secondary College has regularly been recognised as a high performing school. In studies undertaken by the Department of Education and the University of Melbourne we were well above state benchmarks in all measures. These outcomes, together with excellent attendance rates, continued growth in students' literacy and numeracy skills, and significant improvement in students' sense of connectedness and safety, are a testament to the combined efforts of staff, families and students.
Our commitment to foster the academic and personal development of each student, to provide a high-quality education, and to guarantee a broad range of programs to challenge and enrich all students, is a significant factor in these achievements. Our Attendance Policy of 90%, close monitoring of student absences, and effective communication with parents ensure that the importance of regular attendance for successful student learning is well embedded in the school culture.
The SEAL (Select Entry Accelerated Learning) program is offered to challenge and motivate gifted and talented students from Year 7 right through to Year 12. Additionally, enrichment electives are offered from Year 9, and VCE subjects are available to selected students from Year 10. Our top achievers are supported with scholarships, as well as university mentoring programs including the Kwong Lee Dow Scholars' program, and they consistently gain entry into top level tertiary courses.
A focus on positive, respectful relationships as an essential part of a safe, enjoyable learning environment is an essential aspect of the College's culture, as is our strategy of enhancing student voice and leadership across the school, and providing a rich extracurricular program. Activities include a comprehensive instrumental music program, drama and music production, public speaking and debating, writers' workshops, a camps program, sports teams and carnivals, a House system, and a range of student clubs.
Our vision for wellbeing is to support all members of our school community to develop a resilient mindset by striving to ensure that everyone feels Connected, Protected and Respected. The development of a comprehensive allied health team approach to student wellbeing, recent work on resilient mindsets, and further strengthening student wellbeing programs have been important in fostering engagement, positive behaviour, and respectful relationships.
Creating a strong community is an important part of the College's strength. We actively seek the contributions and participation of families, as well as business and university partners, and our vibrant and growing Alumni program to create the best possible surroundings for our students to learn and grow. Our students benefit from a range of high-quality opportunities to engage with business and community partners through mentoring and leadership programs, and the Alumni program. Our staff are deeply committed to fostering the learning and wellbeing of each student. Parent satisfaction with the school is well above the state average, and reflects the confidence parents and families have in the work we do together.
St Albans Secondary College is a community where staff and parents work together with, and for the benefit of, students. Staff are deeply committed to the academic progress, and personal development and wellbeing of each student.
Selection Criteria
* Demonstrated ability to undertake front of house reception duties that demonstrates a high level of oral and written communication skills
* The capacity to provide information to parents, visitors, staff and students in a way that fosters a welcoming environment and effective customer service.
* Demonstrated ability to work as an effective team member, displaying reliability and maintaining high level confidentiality.
* Experience in the use CASES21 and Compass Student Management programs or the demonstrated capacity to adapt to or learn new programs.
* Demonstrated proficiency in the use of office software, including Microsoft Word, Excel, PowerPoint, and the ability to use other software programs.
Role
The hours for this position will be Mon to Friday 8.15 am to 4.21 pm (38 hr pw)
This role will require experience in organising and prioritising work to ensure that all office/school policies are strictly adhered to and work expectations, standards and deadlines are being met.
You will work independently and as part of a team to provide a high standard of customer service and support services to staff, students, families and visitors to the school.
Typical duties will include: front counter reception, expertise in utilising Microsoft office including word processing, database creation and the ability to utilise all aspects of Cases 21and Compass student administration and account receivable modules, and First Aid as required.
Responsibilities
* Reception Duties (Visitors and telephone inquiries)
* Communicate effectively with all members of the school community and provide a range client services.
* Provide a professional and welcoming environment to parents, students, staff and visitors to the college
* Direct telephone and direct inquiries to the relevant staff/area.
* Ensure that all queries are dealt with in a professional and confidential manner.
* Reception Duties (Student Window)
* Manage all student inquiries and direct to the relevant staff/area.
* Ensure that all queries are dealt with in a professional and confidential manner.
* Collect student payments, ensuring a strict adherence to office policies.
* Student Administration and Finance
* Ensure that all money is receipted correctly and balances at the end of each day.
* Maintain accurate records of payments and permissions for excursions.
* Proficiently use all aspects CASES21accounts receivable, including family receipts and payments, together with a working knowledge of sundry debtor and creditor functions.
* Produce, interpret and analyse financial reports, including family transaction history and matching transaction reports.
* Extract data from Cases 21 using the worksheet function to provide accurate reports.
* Accurately enter student enrolment data into Cases 21.
* Competently use Compass to record and mange student attendance data.
* Competently use the chronicle function in Compass to enter and produce reports.
* Administration Duties
* Use Microsoft Office to produce letters, spreadsheets and presentations in accordance with the school¿s templates and guidelines.
* As directed by the Office Manager, support with the delivery of administrative requests and tasks from management and teaching staff, ensuring that a high standard of service is provided at all times.
* First Aide Duties
* Provide first aide support to students as required.
* Use Compass to record sickbay attendance.
* Professional Development
It is expected that the position holder will show a commitment to ongoing professional development.
Other duties as directed
Who May Apply
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.
Diversity and Inclusion
The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines).
Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via
Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.
Child Safe Standards
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:
DE Values
The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:
Other Information
Applications must include:
1. A cover sheet providing contact information including email and phone number (address optional).
2. A CV with a summary of experience and qualifications.
3. Specific Key Selection Criteria response.
4. The names, email addresses and contact details for three referees.
For ease of handling by the school, all documents (cover letter, CV and key selection criteria responses) can be saved as one pdf and uploaded to Recruitment Online. Please also ensure that your name is included in the header of each document.
All applicants should ensure that their personal profile on Recruitment Online is up to date.
Applicants seeking further information about the College or this position, are encouraged to contact the General Office on, prior to the closing date of applications.
Conditions of Employment
* All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
* Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
* A probationary period may apply during the first year of employment and induction and support programs provided.
* Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at
Applications close Thursday 12 February 2026 at 11.59pm
Posted
30 January 2026