Overview
Peoplebank Canberra, Australian Capital Territory, Australia
Senior Salesforce Software Engineer. This is a long-term contract role (12 months with the potential for 12 months extension) located at our client’s ACT, NSW, NT, QLD, SA, TAS, WA in a hybrid setup. The role is within a Federal Government client environment.
As the Selected Candidate, you will be responsible for delivering and supporting Salesforce solutions within a government context.
Responsibilities
- Maintain and configure Service Cloud, Health Cloud and Digital Experience applications. Exhibit a deep understanding of the Salesforce platform, with the ability to build end-to-end automated processes using declarative tools.
- Investigate and troubleshoot OmniStudio components including FlexCards, Omniscripts, DataRaptors and integration procedures.
- Perform ongoing system administration including maintaining users, monitoring application metrics, managing Salesforce configurations and data integrity.
- Deployment of changes via existing DevOps framework.
- Interrogate various log sources to investigate issues. Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
- Develop and maintain documentation on processes and configuration. Liaise with internal and external stakeholders across various disciplines (business, architecture, data, etc.).
- Work within an Agile delivery methodology.
- Troubleshoot API and integration issues with different applications e.g. MuleSoft.
- Develop meaningful event monitoring and alerting.
- Provide knowledge transfer and training within the team.
Qualifications
- At least 5 years’ experience within Salesforce ecosystem.
- Experience/Exposure with Salesforce Industries including OmniStudio.
- Exposure to OOPs and Apex (Triggers, Controllers, Classes) for debugging and managing minor enhancements.
- Hands-on experience with version control, branching and metadata deployments.
- Certified Salesforce Admin ADM201 or ADM211 & Platform App Builder.
Desirable
- Demonstrable experience providing technical support for Experience Cloud.
- Exposure to HTML, CSS and JavaScript is an added advantage.
- Platform Developer 1 Certification or Vlocity Certification will be a standout.
- Comfortable with recent ways of thinking about accessibility and enthusiastic about accessible design & development.
Due to security clearance requirements for this role, candidates must be Australian citizens with the ability to acquire a baseline clearance.
Apply now for immediate consideration – contact Param Kaur on / quoting Job Reference: #.
Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.
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