Medical Administration Officer
Our centre is seeking an experienced medical administration officer to ensure seamless operations and deliver exceptional care to patients and families. The ideal candidate will have outstanding customer service skills, be proactive, personable, and passionate about delivering high-quality service.
* Welcoming patients with warmth and professionalism
* Scheduling appointments and managing patient information accurately
* Handling patient billing and discussing fees confidently
* Responding to enquiries via phone and in person
* Supporting the administration team with organisational tasks
The successful candidate will have experience in a front-line administrative role, including the use of electronic management systems, an understanding of Medicare and health insurance funds, and ability to work autonomously and effectively in a team environment. Excellent organisational and time management skills are essential, as well as the ability to work cooperatively and effectively as a member of a team.
Requirements
* Experience in a front-line administrative role
* Electronic management system skills
* Understanding of Medicare and health insurance funds
* Ability to work autonomously and effectively in a team environment
We offer ongoing development of skills and knowledge through training and development programs to ensure competence to meet operational needs and achieve strategic goals.