3 days ago Be among the first 25 applicantsDirect message the job poster from Nepean Motor GroupNepean Motor Group, a high-performing multi-franchise dealership in Western Sydney, is seeking an experienced and driven Service Manager to lead our service operations across six renowned automotive brands: Volkswagen, Mitsubishi, Nissan, Suzuki, GWM, and RAM.About the Role:This is a key leadership position overseeing the service department for the dealership. You’ll be responsible for delivering operational excellence, exceptional customer service, and strong team performance across all franchises. Reporting to senior management, you’ll play a pivotal role in shaping the future of our aftersales operations.Responsibilities Include:Leading and supporting a team of Service Staff (including but not limited to Advisors &Technicians)Driving workshop efficiency, profitability, and CX performanceManaging manufacturer relations and ensuring warranty complianceImplementing consistent processes across all brandsAnalysing KPIs to identify opportunities for growth and improvementFostering a culture of accountability, development, and excellenceWhat We’re Looking For:Proven experience in a senior service leadership role within a multi-franchise or high-volume dealershipStrong understanding of manufacturer expectations, service operations, and customer retentionExceptional leadership, communication, and strategic planning skillsResults-driven with a proactive approach to problem-solving and process improvementExperience with brands such as Volkswagen, Mitsubishi, Nissan, Suzuki, GWM, or RAM is highly regardedWhat We Offer:Competitive salary with performance-based incentivesA collaborative executive team and supportive working environmentOpportunity to lead across six respected automotive brandsModern, well-equipped facilities and a trusted industry reputationApply now by sending your resume and cover letter to Steven Ngo - Dealer Principal - sngo@nepeanmotorgroup.com.auSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesMotor Vehicle ManufacturingReferrals increase your chances of interviewing at Nepean Motor Group by 2xSign in to set job alerts for “Automotive Service Manager” roles.Millers Point, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia A$120,000.00-A$200,000.00 1 day agoSydney, New South Wales, Australia A$90,000.00-A$120,000.00 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoMiranda, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 22 hours agoKogarah, New South Wales, Australia 2 weeks agoCoordinator Contact Centre and Customer ExperienceBankstown, New South Wales, Australia 4 days agoCustomer Service Manager - Coles Supermarkets - ParramattaParramatta, New South Wales, Australia 9 hours agoCoordinator Customer Experience OperationsHurstville, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 6 days agoParramatta, New South Wales, Australia 2 days agoRegional Sales Manager | Sunglass Hut & Oakley (NSW)Sydney, New South Wales, Australia 2 weeks agoArtarmon, New South Wales, Australia 2 weeks agoGaming Supervisor, relief Customer Service Manager - Mounties Mount Pritchard NSWExecutive Manager / Crew Lead - Customer Identity & Digital Trust Services (Entitlements & Authorisation)Central Coast, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 59 minutes agoParramatta, New South Wales, Australia A$100,000.00-A$150,000.00 3 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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