Job Description:
The Operations Controller plays a pivotal role in supporting the daily operations of our business. The successful candidate will be responsible for responding to phone and email enquiries, including providing quotes, assisting with passenger check-ins, and ensuring compliance with regulatory and legal requirements.
Key Responsibilities:
* Responding to phone and email enquiries
* Assisting with passenger check-ins
* Providing ETAs for flights
* Supporting the day-to-day business operations
* Scheduling and allocating flights using the AirMaestro system
* Coordinating aircraft maintenance schedules
* Ensuring compliance with regulatory and legal requirements
* Maintaining strong relationships with clients and stakeholders
Requirements:
The ideal candidate will have experience in a similar role, proficiency in Microsoft Office Suite, excellent organisational and communication skills, and strong multitasking and problem-solving abilities. Familiarity with Northern Territory geography and experience in aviation or related fields is highly desirable.