Administrative Assistant
A diverse range of tasks await the successful candidate in this Administrative Assistant role at Everyday Independence. Key responsibilities include:
* Scheduling therapy sessions using Skedulo, adjusting appointments as needed to accommodate practitioner or participant availability.
* Onboarding new participants by explaining Everyday Independence's social model and setting expectations for collaboration.
* Conducting risk assessments over the phone and accurately documenting identified risks to ensure therapist and participant safety.
* Maintaining accurate Service Agreements for participants.
* Attending weekly team meetings to share stories, best practices, and build relationships with colleagues.
About the Role
This mid-senior level position offers a dynamic environment where you will be an integral part of driving positive change for children with disabilities and their families. As an experienced administrator, you will provide exceptional customer service, manage client databases, and contribute to a collaborative team culture.
About Us
Everyday Independence is a dynamic allied health organisation committed to changing the game for people with disabilities. With over 40 hubs across Australia, we strive to make inclusion possible for all Australians. Our united team of talented change-makers shares a passion for innovation, growth, and breaking down barriers.
What We Offer
In addition to competitive compensation and benefits, you can expect:
* Continuous Learning and Opportunities for Growth: Access to our in-house career coach, external professional development budget, and support to guide your personalised career pathway.
* Team Culture: A contemporary and positive team culture where everyone shares the same vision.
* Everyday Perks: Pet-friendly hubs, wellbeing days, paid parental leave, regular social events, and access to confidential counselling services through our Employee Assistance Program.
Requirements
To succeed in this role, you will need:
* Demonstrated experience with scheduling or rostering.
* 2–3 years' experience in administration with a customer service and relationship building focus.
* Demonstrate a high degree of skill in managing client databases and practice administration system (experience with Sales Force is advantageous).
Join Our Team
At Everyday Independence, we value expertise in administration and customer service. Apply today and start your journey as a change-maker.