We are currently hiring an experienced customer service assistant to work in our Trade store located at our site in Gympie QLD
This is an Indigenous
identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)
Your key responsibilities include but not limited to:
Inform customers of new product range and services where applicable
Understanding customer's sales history and proactively identifying requirements
Ensure customer requests are actioned in a timely manner within allocated timeframes
Take ownership in continuing and cultivating all customer interactions
Some warehouse duties and lifting will be required
What you will need to succeed:
Industry knowledge preferred but not essential
Outstanding customer service skills and the ability to work unsupervised in a small team
Transparent verbal and written communication skills are necessary
Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
Forward thinker who can think outside the box
Job Type: Casual
Salary: $45,000.00 - $52,000.00 per hour
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Gympie QLD: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
Are you Covid Vaccinated?
Do you identify of Aboriginal or Torres Strait Islander descent
Are you Covid vaccinated
Experience:
Customer service: 1 year (preferred)
Retail: 1 year (preferred)
Picking orders: 1 year (preferred)
Licence/Certification:
Driver Licence (preferred)