We are seeking a dynamic and client-focused Client Account Manager to join our fast-growing digital marketing agency. In this role, you will be the primary point of contact for your clients — building strong relationships, leading strategy, coordinating internal teams, and ensuring exceptional delivery across all digital marketing services.
You will manage a diverse portfolio of clients across multiple industries, oversee content shoots, direct creative output, analyse performance metrics, and drive results-driven marketing strategies. This role is perfect for someone who thrives in a fast-paced, creative environment and loves working collaboratively to bring ideas to life.
Why Work With Us?
Become part of a rapidly expanding team of 25+ full-time creatives and marketers in one of the most exciting and fast-moving industries.
What You Can Expect
* Modern North Rocks office equipped with our own in-house content studio (@blankhouseco) + free parking
* Flexible working hours between 8am–6pm
* Hybrid working arrangements — work from home around meetings and client commitments
* Continuous development, training programs, and regular performance reviews
* Fun and vibrant team culture with regular events, social activities and unforgettable parties
* Fully stocked office kitchen with snacks, food, and drinks provided
* Opportunities to collaborate across our sister brands: @whitekeystudios, @whitekeyevents, @storiesunlocked, @blankhouseco
Who We Are
White Key Marketing is a vibrant and forward-thinking digital marketing agency based in Sydney. We specialise in high-impact content creation, strategic social media management, branding, website design, SEO and more.
With a strong portfolio of clients across various industries, we are known for our ambition, creativity and results-driven approach. Our team is energetic, collaborative, and constantly striving to improve—if you love growth and innovation, you'll feel right at home.
Who You Are
* At least 1-2 years experience in social media management
* Passionate about digital marketing and fluent in major platforms and tools
* A natural relationship-builder—warm, articulate and client-facing
* Strategic and forward-thinking with an eye for trends
* Adaptable and quick to adjust in a dynamic environment
* Skilled in copywriting, content creation, design or reel production
* A collaborative team player with a positive attitude
* Innovative, proactive and full of fresh ideas
* Organised, detail-oriented and able to manage multiple clients at once
* Calm under pressure and focused on delivering excellent results
* Experience working across trade and hospitality clients is highly beneficial
What You'll Do
* Build, manage and nurture long-term client relationships with ongoing touch points
* Work across a range of industries including (but not limited to) hospitality, beauty, health & fitness, trade, and more!
* Plan and execute strategic, results-focused marketing campaigns across multiple clients
* Collaborate & learn from internal teams across content, SEO, websites, branding, META ads, print and more
* Attend and direct content shoots; produce engaging social content (reels, graphics, stories, copy etc.)
* Lead content creation days, ensuring high-quality assets for campaigns
* Brainstorm and implement innovative marketing tactics that help clients stand out
* Analyse performance metrics, prepare reports and present insights with solutions
* Attend client meetings and shoots — a valid Australian driver's licence is required
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