IT Support Specialist
As a key member of our IT team, you will be responsible for delivering high-quality technical support to ensure seamless operations.
About the Role
This role involves coordinating service desk and desktop support operational activities, setting priorities and managing projects as needed. You will work closely with other teams to meet business deadlines and deliver excellent customer experience.
Key Responsibilities:
* Coordinate IT support services to resolve technical issues efficiently
* Set project priorities and manage resources effectively
* Meet business objectives by collaborating with cross-functional teams
Requirements:
* Demonstrated expertise in IT support or related field
* Experience in resolving complex technical and customer issues
* Strong communication and coordination skills to deliver high-quality results
* Excellent analytical skills to identify solutions that improve service delivery and user satisfaction
Flexibility and Benefits
We offer flexible working arrangements and benefits that promote work-life balance, including purchased leave and varied start times.
How to Apply
Please submit your application, including a copy of your resume and statement addressing the key selection criteria. Shortlisted applicants may be required to undertake a background check.