Job Opportunity
We are seeking a highly skilled Insurance Claims Specialist to join our team. As an Insurance Claims Specialist, you will play a vital role in managing complex insurance claims and providing exceptional client service.
About the Role
In this role, you will be responsible for handling a hybrid claim portfolio, including Government & Institutional (G&I) abuse claims and other insurance claims. Your primary focus will be on delivering high-quality advice and services to clients, while building strong relationships with them.
Key Responsibilities
* Manage a file load of complex insurance claims;
* Build strong relationships with clients, focusing on exceptional client service;
* Develop effective communication skills to convey technical information;
* Mentor junior practitioners to enhance their skills and knowledge;
* Collaborate with colleagues to deliver high-quality advice and services.
Required Skills and Qualifications
* Previous experience in G&I claims is essential;
* A willingness to learn and expand your knowledge in insurance claims, particularly liability and coverage matters;
* Ability to build strong relationships with clients and colleagues;
* Excellent communication and interpersonal skills;
* Collaborative and pragmatic approach to problem-solving.
Benefits
* Firm laptop for agile working model;
* Flexible working arrangements, including 9.5 day fortnight, work from home, purchase of leave options and public holiday swap policy;
* Annual performance bonus scheme;
* Structured mentoring and training programs for career progression;
* Casual office environment;
* Access to health and wellbeing program;
* Shared care parental policy with equal leave for parents.
About Our Culture
We value diversity and foster a culture where our people feel respected, valued, and supported. We are committed to being an inclusive organization that employs and retains the best and most diverse talent.