Overview
Join to apply for the Customer Service Manager role at Woolworths Group.
Department Manager roles focus on end-to-end leadership, developing leadership skills and department capabilities to lead a team and deliver outstanding customer experiences.
Supported by our Store Leadership Pathway, you will be able to develop your leadership skills and department capabilities and advance toward Store Management or specialist expertise.
What You'll Do
As a Customer Service Manager at Woolworths Supermarkets your customer service, communication and planning skills will help to effectively roster your team to work together to reduce queue wait time, improve customer pickup experience, manage tobacco inventory and legal compliance.
What You'll Bring
Ability to engage and role model ways to delight our customers through Everyday ACTs - Acknowledge, Care & Thank.
Make safety a top priority for team and customers by ensuring correct processes are followed in store
A strong desire to lead department operations providing leadership support to your team on a day to day basis
An ability to work well with others through collaboration to achieve outstanding outcomes and grow your knowledge
Awareness of your own leadership style and desire to grow into a future leader
An appreciation of the value of working across stores to enable a positive entire shopping experience for our customers
A curious mindset to develop your own skills and capabilities to support you to take the next step in your career
What You'll Experience
Opportunities to grow your career through the Stores Leadership Pathway which provides foundational skills through purposeful exposure, experience and learning
Flexibility discussions to support work-life balance
Workplace support including resources and parental leave options
A progressive leave policy that supports focus on what matters to you
End of Overview
Key roles and opportunities
We’re committed to an inclusive workplace and encourage all candidates to apply. If we can support you with any adjustments in the hiring process, please let us know in your application.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Retail
J-18808-Ljbffr
📌 Customer Service Manager South Australia
🏢 Woolworths Group
📍 South Australia