Administration Manager Location: Hawthorn, VIC | Flexible Working Arrangements $105,000-$115,000super A leading organisation within the infrastructure and asset services sector is seeking an experienced Administration Manager to play a pivotal role in supporting operational performance and ensuring the smooth running of day-to-day business activities. This position is integral to the coordination of administrative functions, workforce processes, and internal communication across the business. Working closely with operational leaders, you will provide high-level administrative support while also leading and developing a small administration team to deliver consistent, efficient, and high-quality outcomes. This is a dynamic and fast-paced role suited to someone who thrives in a structured yet evolving environment and enjoys being a central point of coordination across multiple stakeholders. Key Responsibilities Lead, support, and develop two administrative team members, ensuring effective workload allocation and consistent service delivery Oversee day-to-day administrative operations, including workforce mobilisation and demobilisation activities Coordinate travel and accommodation arrangements for site-based teams, ensuring efficiency and cost-effectiveness Maintain compliance with internal management systems, including document control, registers, reporting, and audit preparation Monitor and manage administrative overheads and ensure adherence to internal processes and controls Maintain training and competency records, supporting workforce planning in collaboration with HR and training teams Prepare and maintain site documentation, reports, meeting minutes, and project administrative records Complete data entry and system processing across contractor management, safety, training, workshop activities, and financial systems Act as a central point of communication across internal teams and stakeholders Provide reception and general office support as required, including visitor management, mail distribution, and office coordination Deliver high-level administrative support to senior operational leaders and the broader management team About You You are an experienced administration professional with strong attention to detail and the ability to manage competing priorities in a structured environment. You are confident communicating across all levels of an organisation and take a proactive, solutions-focused approach to your work. You will bring: Proven experience in a similar senior administrative or office coordination role Strong leadership capability with experience mentoring or supervising others Excellent communication skills, both written and verbal High-level organisational and time management skills Strong attention to detail and commitment to quality outcomes Ability to manage confidential information with discretion Proficiency across Microsoft Office 365 and adaptability to new systems and technology A collaborative approach and ability to work effectively with diverse stakeholders About the Opportunity This role offers the opportunity to step into a key operational support position within a high-performing environment. You will work closely with senior leaders and play a critical role in ensuring the smooth delivery of administrative and workforce support functions across the business. The position is based in Hawthorn, VIC, with highly flexible working arrangements available.