Student records officer

Bendigo City Campus, with travel to other campuses as required.

Full‐Time Fixed‐Term until 28 September 2026

Salary from $71,195 plus 12% superannuation.

At Bendigo Kangan Institute we change lives through the power of education and skills. BKI brings together Bendigo TAFE, Kangan Institute, VETASSESS and eWorks to connect people and industries with the transformative power of education and careers. We deliver future‐ready skills, training, and assessment solutions, as well as lifelong learning opportunities. Our vision is to become Australia's leading skills provider.

As a Student Records Officer, you will ensure the integrity, accuracy and compliance of student academic records while delivering excellent customer service to students and staff.

• Maintaining and updating student records in line with policies and regulatory requirements
• Reviewing and processing amendments (results, withdrawals, attendance, transfers and enrolments)
• Managing student account updates including refunds and holds in consultation with Finance
• Issuing and quality‐checking testamurs and awards (AQF aligned)
• Performing data cleansing to support reporting and compliance
• Providing advice to internal stakeholders and students regarding record updates
• Escalating complex or non‐compliant matters as required

We're looking for someone who thrives in a detail‐oriented, team‐based environment.

• Experience in administration or student records (education sector highly regarded)
• Strong attention to detail and a compliance‐focused mindset
• Confidence working with data and systems (student management systems desirable)
• Excellent communication and stakeholder engagement skills
• Ability to problem‐solve and manage multiple requests with accuracy

• Attractive work‐life balance and flexible work options
• Free onsite parking for most campuses
• Professional development programs
• Fitness Passport Program with exclusive access for you and your family to over 230 locations across Australia
• Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
• Meaningful work that drives positive social impact
• The opportunity to build a career in a world‐leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

• Working with Children Clearance (WWCC)
• Current police check
• Certified right to work documentation
• Certified copies of your qualifications and transcripts

If you require assistance with accessibility during the recruitment process, contact .

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance.

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past, present and emerging cultural heritage, and we recognise their continuing connection to land, waters and culture.

Applications close: 11:59 PM Tuesday, 30 June 2026. Applications will be assessed as they come in – we may start interviews before the closing date. Bendigo Kangan Institute reserves the right to withdraw this position at any time.