About the Role
This full-time position requires a dedicated professional to oversee daily operations across bar, bistro, floor, and gaming areas.
You will play an active role in maintaining service standards, managing shift flow, and ensuring smooth, efficient, and enjoyable experiences for all guests.
* Lead and support front-of-house operations across multiple venues
* Deliver exceptional customer service with professionalism and energy
* Manage busy lunch and dinner services with confidence and calm
* Carry 2–3 plates during service and assist with food delivery
* Ensure accurate ordering, pacing, and attention to detail
* Maintain strong communication between front-of-house and kitchen teams
* Oversee gaming room standards, compliance, and customer care
* Uphold RSA and RSG requirements, venue policies, and service standards
* Contribute positively to team culture and staff development
Key Responsibilities
* Bartending and beverage management
* Casino operations and gaming compliance
* Customer service and relations
* Food and beverage preparation
* Shift management and supervision
* Team leadership and development