SENIOR CASE MANAGER – LIFE INSURANCE LONG TAIL CLAIMS – SYDNEY
This is a fantastic opportunity for a Claims professional with experience and strong medical/technical knowledge to move into the Life team.
Responsibilities
* Manage initial and ongoing assessment of claims through to finalisation
* Build effective relationships with a variety of key stakeholders – both internal and external.
* Ensure consistent delivery of a high standard of customer service and provide regular updates to customers throughout the duration of their claim.
Qualifications
* Minimum 12 months previous experience managing Retail or Group Life Insurance claims
* Experience in assessing health related claims
* High-level conversational, written and listening skills
* Solid problem solving and relationship building abilities
* The ability to exercise sound judgement whilst handling multiple tasks
* Excellent time management, resilience and agility when changes occur
* A mindset which is supportive and allows you to 'walk in our customer's shoes'
* Highly organised working methods with good attention to detail
* A desire to collaborate, participate and support your team
* A drive to go above and beyond when assisting customers and colleagues
* Tertiary qualifications are highly desired (Legal, Allied Health, Rehabilitation, Physiotherapy or Occupational Therapy qualifications will be viewed favourably)
* A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits and Perks
* Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
* Work‐life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
* Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
* Financial and Well‐being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program‐ own a piece of your employer!
* For more details about our benefits, visit the Allianz Careers site.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and Support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
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