Senior Manager of Revenue and Payment Services
Full‐time (100%) permanent position, Finance and Business Services Division.
Base salary will be in the range $138,006 - $145,943 + 17% super (HEW Level 9). Based at our St Lucia Campus.
Key Responsibilities
* Lead and develop the Receivable and Payment Services teams, fostering a high‐performing, collaborative and service‐oriented culture.
* Drive continuous improvement by reviewing, designing and implementing efficient, compliant end‐to‐end financial processes that often extend beyond Finance and Business Services.
* Establish and maintain robust service management, quality assurance and governance frameworks aligned with legal, regulatory and University requirements.
* Provide expert advice, insights and reporting to senior stakeholders, including analysis of trends, outstanding debt and recommendations to support informed decision‐making.
About You
* A relevant postgraduate qualification with substantial experience, or an equivalent combination of extensive experience and education or training.
* Demonstrated experience leading and developing professional teams, with a strong record of delivering customer‐focused services and driving continuous improvement.
* Comprehensive knowledge of financial operations including receivables, receipting, purchasing, expense management governance and accounts payable, with in‐depth expertise in at least one discipline.
* Strong experience in managing, auditing and investigating financial processes, including identifying irregularities and implementing corrective and preventative actions.
* Highly developed analytical, organisational and problem‐solving skills, with the ability to lead complex process improvement initiatives.
* Strong relationship management and communication skills, enabling influence, negotiation and clear, well‐researched advice to diverse stakeholders.
* Experience in the higher education sector, alongside a strong general accounting background and professional membership in accounting or credit management, will be highly regarded.
About UQ
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available. Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‐campus childcare, affordable parking, and salary packaging.
Pre‐employment checks
Pre‐employment checks may include verification of the right to work in Australia, qualifications, criminal history checks, as well as checks relating to gender‐based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment. Employer‐sponsored work rights are not available for this appointment.
Equal Employment Opportunity
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criterion but can demonstrate their potential relative to the opportunity. We're also happy to support any accessibility needs throughout the recruitment process.
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