Customer Service Assistant Manager
Join us at Drakes Supermarkets as we open a brand-new store in Lightsview in October.
Initially, you will receive comprehensive on-the-job training at surrounding Drakes locations before moving to the new store.
Benefits
Attractive remuneration and 10% company discount
Full on-the-job training provided
Potential for promotion
Responsibilities
Provide outstanding customer service and POS support
Supervise and mentor team members
Manage accurate team rostering
Maintain a passion and hands-on approach to customer service
Communicate effectively with management, teammates, customers, and external stakeholders
Ensure compliance with work health and safety standards
Qualifications & Expectations
Passion for customer service and a positive "can-do" attitude
Problem-solving skills and ability to lead by example
Motivational skills to encourage a team
Excellent communication skills
Understanding of rostering and team scheduling
Seniority Level
Mid-Senior level
Employment Type
Full-time
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